Picture this – the University of the People Students Portal was a bit like a maze. Students had to jump through hoops to find what they needed, making the academic journey a tad confusing. But fear not, because from April 2021 to November 2021, as the Lead UX/UI Designer, I took the wheel to transform this portal into a smooth-sailing ship for every student

University of the People (UoPeople) is an online university, founded in 2009. It’s nonprofit, has no physical campus, and students learn online. The admission office is in California.

“When I first joined the University, I took a closer look at our student demographics and found that a significant chunk falls within the young age bracket, roughly between 20 to 40 years old. With this insight, I made a conscious decision to revamp our design strategy, aiming to establish a stronger connection with our youthful audience.

Tasked with transforming the visual identity to resonate with our predominantly young audience (20-40 yrs)

I didn’t just dive into design; I listened to the students. Through surveys and interviews, I heard their struggles – the complexity, the task management woes, and the need for a better user experience.

• Majority of the respondents expressed dissatisfaction with the current Students Portal.
• Users find it difficult to locate and access their course information.
• Completing tasks and actions related to studies is a challenge for many users.
• The overall user experience of the current portal is rated as poor.
• Users highlighted the need for improved navigation and enhanced features in a new portal.
• Clarity, simplicity, and ease of use were identified as key priorities for a new Students Portal.

Busy student Emma Mitchell needs a Students Portal that’s super easy to use. She wants quick access to important info, smooth task management, and a simple, friendly experience. Without these tweaks, Emma’s academic journey might hit a few bumps, affecting her productivity and overall satisfaction.

Facilitate students’ seamless interaction and navigation through the University of the People Students Portal, cultivating a productive and favourable learning encounter.

Transitioning from paper to digital wireframes clarified how the redesign could alleviate user challenges and enhance the user experience.
Strategically prioritizing button placements and visual elements on the home page played a pivotal role in my approach.

Colors at Uopeople aren’t just hues; they’re emotions on a canvas. From welcoming brights to cozy tones, each color tells a story of warmth and connection. It’s not just about what you see; it’s about how you feel. Every color is a brushstroke, creating an atmosphere of good vibes and homey comfort.

We tried out different looks, tweaking the colors and putting the spotlight on “People” to shout out that we’re the gateway to higher education.

We revamped our buttons to make sure your experience is top-notch and super easy.

A metro of University apps, where students must enter each one to find information and take action.

Finding what you need in the Students Portal can be a bit tricky and frustrating. It’s like looking for a needle in a haystack, and that makes things slower and a bit of a hassle.

Empowering students to view their current information and take the necessary actions with ease.

Guess what? Our design adventure wasn’t just for fun. It led to a major boost in registrations! The cool color palette, chill logo, and user-friendly tweaks made a real difference.